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Privacy & Safety

I’m a privacy & safety policy section.

This Privacy Policy covers the information we collect about you when you use our website, or otherwise interact with us (for example, for guidelines), unless a different policy is displayed. We value the trust you place in us and recognize the importance of secure transactions and information policy.

Chemojo ("us", "we", or "our") operate the website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our service. We will not use or share your information with anyone except as described in this Privacy Policy. 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. Your use of this Website at anytime constitutes a binding agreement by you to abide by these Terms.


Information Collection

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").  In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Platform.

We collect information about you when you register on the services that includes email address, delivery address, name, phone number, credit card/debit card and other payment instrument details. While you can browse some sections of our website without being a registered member however, certain activities do require registration.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.

 You agree that the information and personal data you provide us with are true, correct, and accurate. You are solely liable for any incorrect or false information or personal data that you might provide.

Chemojo has onboarded certain third-party business partners on the Platform who specialize in the payment transactions including PayPal and Razor pay. Chemojo shall not be responsible for their privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

Use of Information

We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide user support, and operate and maintain the Services. We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

We are always looking for ways to make our Services smarter, faster, secure, integrated and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. In some cases, we apply these learnings across our Services to improve and develop similar features or to better integrate the services you use.

We use your contact information to send transactional communications via email and within the Services, including confirming your invitations, reminding you of coming events, responding to your comments, questions and requests, providing user support, and sending you technical notices, updates, security alerts, and administrative messages. 

Chemojo may also use the Personal Information of its Visitors for internal business purposes, such as analyzing and managing its businesses. The Personal Information collected from the Website may be combined with other information collected by The Chemojo via other online or offline sources, with demographic information and other information that is available in the public domain.

When you take part in a Transaction through the Website such as purchasing products, We may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products through the Website. We may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfill your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through the credit card).

From time to time, contests, competitions and similar promotions may be organized through its Website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). We may ask you for certain Personal Information during the process of registration for participating in such contest, competition or promotional schemes. Chemojo may share this Personal Information with third party sponsors of such contests, competitions and promotions (irrespective of whether it is hosted by the Chemojo), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition and promotion in which you participate through the Website, as they may contain certain additional important information about Chemojo or a sponsor's use of your Personal Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply.

In addition, Chemojo reserves the right to use your Personal Information for sending you the e-mails of updates and announcements concerning The Chemojo's products and special promotions. You may opt-out of receiving these messages from the Chemojo at any time.

Chemojo may from time to time and as may be necessary use your Personal Information to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of the Chemojo with respect to use of this Website ("Critical Emails"). Since Critical Emails would consist of important information you shall not have the option of not receiving Critical Emails.

Chemojo may disclose your Personal Information if the Chemojo believes that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of the Chemojo, you or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.

Other Important Points Regarding Chemojo Privacy Policies

 Website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Website or purchase any products or merchandise (if sold through this Website), please request your parents to complete the necessary registration formalities and complete the Transaction. Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision. The Chemojo does not directly contact children under the age of 18 years for promotion of its special offers or for marketing purposes. Chemojo also does not knowingly collect Personal Information from any child under the age of 18 years.

The Website may contain links to third party websites. These linked sites are not under the control and supervision of the Chemojo and the Chemojo shall in no way be responsible for the privacy practices or the contents of any such third party linked websites, or any information contained in any linked websites. Chemojo provides such links only as a convenience, and the inclusion of a link on the Website does not imply endorsement of the linked website by the Chemojo. If you furnish your Payment Information or other Personal Information through any such third party website, your transaction will occur on such third party's website (and not the Website) and the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. It is important that you familiarize yourself with the privacy policies and practices of any such third parties, before furnishing any Personal Information or Payment Information on their websites.

Chemojo reserves the right to change this Policy, and any of its policies or procedures concerning the treatment of information collected through the Website, without prior notice. You can determine when this Policy was last revised by referring to the "Last Updated" legend at the bottom of this page. Any changes to the Policy will become effective upon posting of the revised Policy on the Website. Use of the Website following such changes constitutes your acceptance of the revised Policy, then in effect. Chemojo encourages you to bookmark this page and to periodically review it to ensure familiarity with the most current version of the Policy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.


Contact Us

Your information is controlled by the Chemojo. If you have questions or concerns about how your information is handled, please direct your inquiry to the Chemojo, which we have appointed to be responsible for facilitating such inquiries please write to us at

Effective From: November 16, 2021

Last Updated: February 25, 2023

Payment Methods


Credit / Debit Cards

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